At DCR Travels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services, website, and mobile applications. Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.
We collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.
The personal information we collect may include:
- Name and contact information (email address, phone number, mailing address)
- Driver's license information and driving history
- Payment information (credit card details, billing address)
- Rental history and preferences
- Vehicle location data during rental periods
- Communication preferences and feedback
We use the information we collect to:
- Process your rental reservations and payments
- Verify your identity and driving eligibility
- Provide customer support and respond to inquiries
- Send you important updates about your rental
- Improve our services and user experience
- Comply with legal obligations
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We may share your information with:
- Service providers who assist in our operations
- Insurance companies for claims processing
- Law enforcement when required by law
- Business partners with your consent
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.